Your my.runningevents.co.nz dashboard allows you to make a variety of changes to your registration without even needing to ask us. How good is that? From within your account, you can update your contact details, upgrade or downgrade your race selection or transfer your entry to another person. You can also add additional items like t-shirts and revTabs to your registration and pay the extra online. Just click on the LOGIN link in the menu and follow the prompts to access the system or create a new account. Provided your account is email validated, you will find all of your registrations listed here. Select the one you wish to change and follow the Make Changes options from there. If you do have any difficulties, please just get back to us through this Contact Form.

Important: Please do not ask for an exception. Our refund and transfer policy is clearly stated and applied evenly, without exception. We do not make exceptions to this policy under any circumstances whatsoever.

Single Race Registrations

• Your race number will be ready for collection from the Registration Tent at the event venue during the pre-race or race-morning registration sessions. See the event web site INFO section for details.

Series Pass Registrations

• If you registered for an Auckland Half Marathon Series Pass at least 28 days prior to the Devonport Half Marathon, all of your race numbers (for all of the series events) and other materials will be sent to you by courier. You can expect to receive this approximately 7-10 days prior to the Devonport event. If you registered within the final 28 days prior to the Devonport Half Marathon, your race numbers and other materials will be available to collect from the Registration Tent at the Devonport event venue during the pre-race or race-morning registration sessions. See the event web site INFO section for details.
• If you registered for an North Shore Run Series Pass before the courier delivery deadline (please refer to the Important Dates section), your race number and other materials will be sent to you by courier. You can expect to receive them approximately 7-10 days prior to the first race of the series. If you registered after the courier deadline, your race number and other materials will be available to collect from the Registration Tent at the first event during the pre-race or race-morning registration sessions. See the event web site INFO section for details and to check the exact date of the courier deadline.

Merchandise

• If you ordered any merchandise with your registration, it will be available for collection from the Merchandise tent at the event venue during either the pre-race or race morning registration times. See the event web site INFO section for details.

Our MyLaps disposable timing tags are small stickers that can be found on the back of your race number.  The tag sends out a unique UHF signal that identifies you and records the exact time at which you passed the detection mats. The tags are designed to withstand rain, sweat and normal wear-and-tear – but please don’t fold or bend the bib as this can damage it.  All you need to do to make sure your result is properly recorded is to wear your race number on the front of your shirt throughout the event. The tag is disposable – you do not need to return it after the event.

Important! Keep hold of your race number after you finish. You will need it to register for the prize draw at the Awards Ceremony. Listen out for announcements.

Of course! We love walkers and all of our events are open to runners, joggers and walkers alike. Many of our events offer specific merit prizes, start times and rules for competitive walkers. Please check the event web site and you will find this information on the “Walkers” tab.